This statement sets out the information gathering and dissemination practices of NETconsent Ltd. relating to the NETconsent web site. We will continue to update it as we improve our services and range of products. It relates to both our on-line and off-line practices.
2. Collection of Personal Data On-Line
To become a member and subscribe to any of our email services or to be able to access some of the product information services or download software we require that you register with us. The registration process includes the collection of certain information, such as email address, geographical location, first and last name, position in company, company name and address, telephone and fax number. This information will allow us to manage our website, send you the information that you require, contact you following the download of evaluation software to discuss a purchase and allow us to monitor and enforce certain contractual clauses between ourselves and the users of our software, especially in relation to the provision of support and/or maintenance services and the license to use our software.
All personal information is stored on servers located in the UK.
Purchase of software or services
During the conclusion of any transaction we will collect certain information, such as email address, geographical location, first and last name, position in company, company name and address, telephone and fax number. We will use this information to fulfil the order with you, both in terms of software and the provision of any services, as well as making such people aware of other products or services and improvements to the products or services that you originally purchased. We will retain such information for as long as is necessary in relation to managing and fulfilling any contracts between you and us.
Support and Maintenance services
In order to fulfil our contractual commitments with our distributors/resellers and end users we will collect certain information such as email address, geographical location, first and last name, position in company, company name and address, telephone and fax number and summaries of discussions regarding product issues. This will allow us to contact the appropriate individual in response to an issue raised. We may also make such people aware of other products or services and improvements to the products or services that you originally purchased.
3. Credit Cards
We do not accept or process any credit card payments.
4. Your On-line Activities
If you visit any of our web-sites we keep track of IP host addresses solely for security purposes. All IP host addresses for which no security issues are identified are disposed of in a timely manner. We also keep track of daily page views to monitor traffic volume so that we can plan for future growth.
6. Third Parties
Except as described elsewhere, or when the law requires it, we do not provide any personal information we have collected to third parties or other users. We may share information with our subsidiaries, affiliates, business associates, but they are not permitted to use the information outside the confines of our specific relationship. If you give your consent, our business associates may provide you with details of any new products or services they offer.
We may disclose aggregate data (e.g. ‘45% of our users are small businesses’) and survey results to partners and other third parties for the purpose of supporting our business activities. We may disclose personal, business or trading details should we need to pursue an action against a user who violates any of our terms and conditions, copyright rights or other proprietary rights and intellectual property rights.
To be able to fulfil our contractual obligations to you we may need to transmit personal information to countries inside the European Union or to countries outside the European Union that are deemed to have appropriate data protection legislation. The handling and processing of all personal information shall be in compliance with the relevant data processing legislation in such countries.
To be able to fulfil our contractual obligations to you we may need to transmit personal information to countries outside the European Union that are deemed to have inappropriate data protection legislation including the United States of America. The handling and processing of all personal information shall be in compliance with the relevant data processing legislation in such countries and/or in compliance with the data processing legislation in the country from which the information is transmitted.
From time to time we may purchase contact lists for marketing purposes from third parties. We use reasonable efforts to ensure that such third parties have complied with the relevant data protection legislation in relation to such lists.
We may disclose personal information within NETconsent, but solely for the purposes of fulfilling contractual requirements, maintaining the business and to allow an individual company to contact individuals in relation to the provision of software or services that are sold or marketed by that company.
Our web site has security measures in place to protect the loss, misuse and alteration of the information under our control. These security measures include backing up of data and encrypting usernames and passwords. Despite these measures “perfect security” on the Internet does not exist.
To assist us in managing the company’s security, the security of our on-line services and computer systems we scan the content of incoming and outgoing emails, using our proprietary software, for inappropriate content.
8. Removal of Personal Information
In the event that you wish your personal information to be removed from our web-based databases then please write to us at firstname.lastname@example.org
In the event that you wish your personal information to be removed from any other of our databases then please email email@example.com or write to: