While technological defences have standard templates or settings to follow, the human side can sometimes be the most challenging aspect. Many organisations rely more on the technology side, and avoid educating users in privacy or security controls due to lack of resources, or unsuccessful campaigns in the past. There is real danger in ignoring the user side in highly connected business environments, where tablet and smartphone devices today are more powerful than desktop systems were just a few years ago. The security role of the user is more important than ever.